NAME: JoLind Eckstein ADDRESS: Avenida Magoria & Camino Del Postigo Escondido, CA 92029 DESCRIPTION: Rusty Refrigerator Door Replaced STORY LINK: http://www.nbcsandiego.com/news/local/rusty-refrigerator-warranty-problem-394164591.html AGE: MONEY RECOVERED: $1,900 PHOTO LINK: |
NAME: Greg Sacco ADDRESS: Telegraph Canyon Rd & Paseo Ladera Chula Vista, CA 91910 DESCRIPTION: Verizon Data Overcharge STORY LINK: http://www.nbcsandiego.com/news/local/Verizon-Data-Charges-Apple-Software-Glitch-394514751.html AGE: MONEY RECOVERED: $5,244.56 PHOTO LINK: |
NAME: Albert Cuevas ADDRESS: Palm Ave & Piccard Ave San Diego, CA 92154 DESCRIPTION: Enraged Over Engine Failure STORY LINK: http://www.nbcsandiego.com/news/local/oil-changer-engine-failure-399396261.html AGE: MONEY RECOVERED: $5,123.84 PHOTO LINK: |
NAME: Atena Mohammadi ADDRESS: Linda Vista Rd & Colusa St San Diego, CA 92110 DESCRIPTION: Macy's Purse Problem STORY LINK: http://www.nbcsandiego.com/news/local/macys-purse-double-payment-389767601.html AGE: MONEY RECOVERED: $795.00 PHOTO LINK: |
NAME: Elizabeth Kozel ADDRESS: Palm Ave & Norstad Ave San Diego, CA 92154 DESCRIPTION: AT&T Accidental Overpay Online STORY LINK: www.nbcsandiego.com/news/local/ATT-online-payment-mistake-394994341.html AGE: MONEY RECOVERED: $945 PHOTO LINK: |
NAME: Liz Rhea ADDRESS: Luiseno Ave & Gabrielieno Ave Oceanside, CA 92057 DESCRIPTION: Benihana Gift Card Trouble STORY LINK: http://www.nbcsandiego.com/news/local/tips-purchasing-gift-cards-benihana-387988702.html AGE: 50 MONEY RECOVERED: $75.00 PHOTO LINK: |
NAME: Carol Grady and Family ADDRESS: Hunte Pkwy & Yosemite Dr Chula Vista, CA 91914 DESCRIPTION: Trampoline Replaced after Warranty Trouble STORY LINK: http://www.nbcsandiego.com/news/local/kmart-trampoline-warranty-smart-plan-voided-393430511.html AGE: MONEY RECOVERED: $300 PHOTO LINK: |
NAME: Charlene Nevins ADDRESS: Limerick Ave & Triana St San Diego, CA 92117 DESCRIPTION: Missing Money Waiting for You? STORY LINK: http://www.nbcsandiego.com/news/local/unclaimed-state-funds-charlene-nevins-389895451.html AGE: MONEY RECOVERED: $1,816.45 PHOTO LINK: |
NAME: Dan Hutchison ADDRESS: Orange Ave & 1st St Coronado, CA 92118 DESCRIPTION: State Squabble over Vehicle's Sales Tax STORY LINK: http://www.nbcsandiego.com/news/local/intra-family-transfer-problem-396246981.html AGE: MONEY RECOVERED: $1,000 PHOTO LINK: |
NAME: Gaye Dingeman ADDRESS: Scripps Ranch Blvd & Aviary Dr San Diego, CA 92131 DESCRIPTION: Rural/Metro Collections Sent in Error STORY LINK: http://www.nbcsandiego.com/news/local/more-rural-metro-bills-sent-to-collections-395329001.html AGE: MONEY RECOVERED: $3,239.66 PHOTO LINK: |
NAME: Danielle Johnston ADDRESS: N El Camino Real & Via Molena Encinitas, CA 92024 DESCRIPTION: Rural/Metro Collections Sent in Error STORY LINK: http://www.nbcsandiego.com/news/local/more-rural-metro-bills-sent-to-collections-395329001.html AGE: MONEY RECOVERED: $1,892.12 PHOTO LINK: |
NAME: Dart Rhoades ADDRESS: Mira Mesa Blvd & Camino Ruiz San Diego, CA 92126 DESCRIPTION: Arco Gift Card with Zero Balance STORY LINK: http://www.nbcsandiego.com/news/local/responds-short-resolutions-393637291.html AGE: MONEY RECOVERED: $75 PHOTO LINK: |
NAME: Diane Dameron ADDRESS: Alameda Blvd & 5th St Coronado, CA 92118 DESCRIPTION: Home Depot Custom Order STORY LINK: http://www.nbcsandiego.com/news/local/home-depot-sliding-door-custom-order-390250531.html AGE: MONEY RECOVERED: $2,500.00 PHOTO LINK: |
NAME: Donald Blanchard ADDRESS: Rancho Penasquitos Blvd & Via Del Sud San Diego, CA 92129 DESCRIPTION: Darkroom Dilemna Over AC Unit STORY LINK: http://www.nbcsandiego.com/news/local/sears-air-conditioner-unit-wrong-order-398961001.html AGE: MONEY RECOVERED: $7,483.41 PHOTO LINK: |
NAME: Elaina Coyle ADDRESS: Tait St & Drescher St San Diego, CA 92111 DESCRIPTION: Spirit Airlines Refund STORY LINK: http://www.nbcsandiego.com/news/local/responds-short-resolutions-393637291.html AGE: 30 MONEY RECOVERED: $665.12 PHOTO LINK: |
NAME: Erma Richardson ADDRESS: Imperial Ave & 32nd St San Diego, CA 92102 DESCRIPTION: Grandmother Bugged by Double Extermination Bill STORY LINK: http://www.nbcsandiego.com/news/local/terminex-antimite-double-billing-396874841.html AGE: MONEY RECOVERED: $225 PHOTO LINK: |
NAME: Jameson Beatty ADDRESS: S Upas St & W 13th Ave Escondido, CA 92025 DESCRIPTION: French Door Frustration STORY LINK: http://www.nbcsandiego.com/news/local/home-depot-french-door-order-396728971.html AGE: MONEY RECOVERED: $1,616.06 PHOTO LINK: |
NAME: Ken Potter ADDRESS: Broadway & 14th St, San Diego, CA 92101 DESCRIPTION: Verizon Phone Refund STORY LINK: http://www.nbcsandiego.com/news/local/Bob4pm0802_San-Diego1-389008761.html AGE: 50 MONEY RECOVERED: $878.99 PHOTO LINK: |
NAME: Kenneth Howard ADDRESS: Carmel Mountain Rd & Twin Trails Dr San Diego, CA 92129 DESCRIPTION: Rural Metro Collection Two Years Later STORY LINK: http://www.nbcsandiego.com/news/local/rural-metro-ambulance-bill-straight-to-collections-390611691.html AGE: MONEY RECOVERED: $3,357.70 PHOTO LINK: |
NAME: Ellen Hodgers ADDRESS: 2nd Ave & J St Chula Vista, CA 91910 DESCRIPTION: Rural Metro Collection Two Years Later STORY LINK: http://www.nbcsandiego.com/news/local/rural-metro-ambulance-bill-straight-to-collections-390611691.html AGE: MONEY RECOVERED: $3,219.94 PHOTO LINK: |
NAME: Stephen Circo ADDRESS: Ridge Rd & Sheridan Rd Oceanside, CA 92056 DESCRIPTION: Rural Metro Collection Two Years Later STORY LINK: http://www.nbcsandiego.com/news/local/rural-metro-ambulance-bill-straight-to-collections-390611691.html AGE: MONEY RECOVERED: $1,712.78 PHOTO LINK: |
NAME: Matt Henken ADDRESS: Park Dr & Kelly Dr Carlsbad, CA 92008 DESCRIPTION: USPS Refund Offbeat STORY LINK: http://www.nbcsandiego.com/news/local/usps-shipping-insurance-refund-399722061.html AGE: MONEY RECOVERED: $75 PHOTO LINK: |
NAME: Ashli Valadez ADDRESS: Skyline Dr & Canton Dr Lemon Grove, CA 91945 DESCRIPTION: Overcharged for Daughter's Clarinet STORY LINK: http://www.nbcsandiego.com/news/local/mccrea-music-company-instrument-payment-plan-problem-391192251.html AGE: MONEY RECOVERED: $545 PHOTO LINK: |
NAME: Della and Joseph Scata ADDRESS: Mar Vista Dr & Miramar Dr Vista, CA 92081 DESCRIPTION: Peeling Furniture Refund STORY LINK: http://www.nbcsandiego.com/news/local/peeling-furniture-bonded-leather-386555481.html AGE: 60 MONEY RECOVERED: $854.00 PHOTO LINK: |
NAME: Celia Perschetti ADDRESS: Betsworth Rd & Aerie Rd Valley Center, CA 92082 DESCRIPTION: Mini-Motorcycle Part Mix-Up STORY LINK: http://www.nbcsandiego.com/news/local/mini-motorcycle-part-return-mix-up-395902411.html AGE: MONEY RECOVERED: $50 PHOTO LINK: |
NAME: Richard Potter ADDRESS: Birch Road and La Media Road Chula Vista, CA 91913 DESCRIPTION: Mistaken Charges from Seaworld STORY LINK: http://www.nbcsandiego.com/news/local/seaworld-annual-pass-mistaken-charges-391909741.html AGE: MONEY RECOVERED: $318 PHOTO LINK: |
NAME: Richard Rierson ADDRESS: Corral Canyon Rd & Blacksmith Rd Bonita, CA 91902 DESCRIPTION: Morning Paper Undelivered for Months STORY LINK: http://www.nbcsandiego.com/news/local/morning-paper-undelivered-union-tribune-391316631.html AGE: MONEY RECOVERED: $70 PHOTO LINK: |
NAME: Roberto Frias ADDRESS: Market St & 51st St San Diego, CA 92114 DESCRIPTION: Billed for Ambulance Ride that Never Happened STORY LINK: http://www.nbcsandiego.com/news/local/rural-metro-ambulance-ride-billing-problem-398763081.html AGE: MONEY RECOVERED: $1,712.78 PHOTO LINK: |
NAME: Sandy Golden and Father ADDRESS: Mission Village Dr & Ronda Ave San Diego, CA 92123 DESCRIPTION: Time Warner Cable refund STORY LINK: http://www.nbcsandiego.com/news/local/time-warner-cable-overcharge-392513311.html AGE: MONEY RECOVERED: $1,233 PHOTO LINK: |
NAME: Shirley Lasagna ADDRESS: E Valley Pkwy & N Midway Dr Escondido, CA 92027 DESCRIPTION: Overcharged by Walmart Vision Center STORY LINK: http://www.nbcsandiego.com/news/local/walmart-vision-center-overcharged-glasses-392085391.html AGE: MONEY RECOVERED: $125 PHOTO LINK: |
NAME: Sonja Ramos ADDRESS: San Vicente Ave & Posthill Rd Lakeside, CA 92040 DESCRIPTION: Solar Reimbursement Confusion STORY LINK: http://www.nbcsandiego.com/news/local/Solar-City-Double-Payment-386541911.html AGE: 50 MONEY RECOVERED: $1,100.00 PHOTO LINK: |
NAME: Susan Krause ADDRESS: Gilman Dr & Via Alicante La Jolla, CA 92037 DESCRIPTION: Caught in the Middle Over Repairs STORY LINK: http://www.nbcsandiego.com/news/local/usaa-homeowner-insurance-policy-399915691.html AGE: MONEY RECOVERED: $11,500 PHOTO LINK: |
NAME: Tracy Mull ADDRESS: Camino Del Mar Del Mar, CA 92014 DESCRIPTION: Walmart.com TV Return Runaround STORY LINK: http://www.nbcsandiego.com/news/local/online-shopping-return-policies-policy-389206712.html AGE: MONEY RECOVERED: $727.00 PHOTO LINK: |
NAME: John Willard ADDRESS: Aero Dr & W Canyon Ave San Diego, CA 92123 DESCRIPTION: "Shrinking" Turf Lawn STORY LINK: http://www.nbcsandiego.com/news/local/turf-lawn-shrinking-389537681.html AGE: MONEY RECOVERED: $8,100.00 PHOTO LINK: |
NAME: Deborah and Robin Woodley ADDRESS: Lamont St & Diamond St San Diego, CA 92109 DESCRIPTION: Couple says Bank Miscalculated their Deposit STORY LINK: http://www.nbcsandiego.com/news/local/Union-Bank-Coins-Counting-Collecting-Depositing-Collector-386664031.html AGE: 60 MONEY RECOVERED: $262.50 PHOTO LINK: |
NAME: Tony Gonzalez ADDRESS: S Woodman St & Bullock Dr San Diego, CA 92114 DESCRIPTION: USPS Insured Package Lost, Refund Found STORY LINK: http://www.nbcsandiego.com/news/local/shipping-package-insurance-USPS-386522731.html AGE: 27 MONEY RECOVERED: $213.00 PHOTO LINK: |
NAME: Robert Hanson ADDRESS: Greenfield Dr & N 1st St El Cajon, CA 92021 DESCRIPTION: Veteran Receives Airfare Refund STORY LINK: http://www.nbcsandiego.com/news/local/airfare-ticket-cancellation-reservation-change-fee-386554321.html AGE: 62 MONEY RECOVERED: $385.18 PHOTO LINK: |
NAME: Colette and Walter Sani ADDRESS: Downs St & California St Oceanside, CA 92054 DESCRIPTION: Airfare Refund after Life-Threatening Emergency STORY LINK: http://www.nbcsandiego.com/news/local/british-airlines-airfare-refund-391807251.html AGE: MONEY RECOVERED: $3,100 PHOTO LINK: |
NAME: Cynthia Webb ADDRESS: Trade Pl & Silverton Ave San Diego, CA 92121 DESCRIPTION: Amazon Business Search STORY LINK: http://www.nbcsandiego.com/news/local/responds-amazon-keyword-search-cynthia-webb-designs-388487782.html AGE: 50 MONEY RECOVERED: PHOTO LINK: |
NAME: Wendy Wilson ADDRESS: Dove Canyon Rd & Dove Creek Rd San Diego, CA 92127 DESCRIPTION: Mission Bay Sports Center boat rental refund STORY LINK: http://www.nbcsandiego.com/news/local/mission-bay-sportscenter-boat-rental-refund-393294911.html AGE: MONEY RECOVERED: $120 PHOTO LINK: |
NAME: William Hawkins ADDRESS: Reo Dr & Rancho Hills Dr San Diego, CA 92139 DESCRIPTION: Bathroom Cabinet Replacement STORY LINK: http://www.nbcsandiego.com/news/local/bathroom-cabinet-replacement-NBC-7-Responds-390474461.html AGE: MONEY RECOVERED: $500 PHOTO LINK: |
NAME: Sheri Gilmore ADDRESS: Imperial Beach Blvd & 9th St Imperial Beach, CA 91932 DESCRIPTION: Conflicts with Unlicensed Contractor STORY LINK: http://www.nbcsandiego.com/news/local/unlicensed-contractor-conflict-401372066.html AGE: MONEY RECOVERED: $2,600 PHOTO LINK: |
NAME: Mark Huettinger ADDRESS: Pomerado Rd & Pomerado Ct San Diego, CA 92128 DESCRIPTION: Patching Up Leaking Roof Problem STORY LINK: http://www.nbcsandiego.com/news/local/solar-panel-leaking-roof-402545005.html AGE: MONEY RECOVERED: $12,000 PHOTO LINK: |
NAME: Lance Sheely and Euclid Terrace Apt Residents ADDRESS: 248 Euclid Ave, San Diego, CA 92114 DESCRIPTION: Responds Smooths Out Pothole Road STORY LINK: http://www.nbcsandiego.com/news/local/NBC-7-Responds-Helps-Smooth-Pot-Holes-For-San-Diego-Residents-402487805.html AGE: MONEY RECOVERED: Unknown PHOTO LINK: |
NAME: Ursula Fitts ADDRESS: S Rancho Santa Fe Rd & Linda Vista Dr San Marcos, CA 92078 DESCRIPTION: Hanging Up on Cancelled Phone Contract STORY LINK: http://www.nbcsandiego.com/news/local/TMobile-Contract-Cancellation-Confusion-402557185.html AGE: MONEY RECOVERED: $141 PHOTO LINK: |
NAME: Eric Willis ADDRESS: Hill St & Cornish Dr San Diego, CA 92107 DESCRIPTION: Broken Dishwasher a Lemon Appliance STORY LINK: http://www.nbcsandiego.com/news/local/broken-sears-dishwasher-replaced-or-repaired-402773256.html AGE: MONEY RECOVERED: $595 PHOTO LINK: |
NAME: Lindsay Hester ADDRESS: S Melrose Dr & Shadowridge Dr Vista, CA 92081 DESCRIPTION: Samsung Washer Leaving Rusty Stains STORY LINK: http://www.nbcsandiego.com/news/local/Samsung-Washer-Marks-Laundry-with-Rust-Stains-410323125.html AGE: MONEY RECOVERED: $500 PHOTO LINK: |
NAME: Shiv Gupta ADDRESS: W Bernardo Dr & Matinal Rd San Diego, CA 92127 DESCRIPTION: Toys R Us Wouldn’t Honor Black Friday Sale STORY LINK: http://www.nbcsandiego.com/news/local/Toys-R-Us-Black-Friday-Prices-Honored-407833855.html AGE: MONEY RECOVERED: $180 PHOTO LINK: |
NAME: Michael Brininstool ADDRESS: La Jolla Blvd & Via Del Norte La Jolla, CA 92037 DESCRIPTION: Looking for Refund After Peeling Furniture STORY LINK: http://www.nbcsandiego.com/news/local/Furniture-Store-CEO-Discusses-Peeling-Bonded-Leather-Furniture-413345773.html AGE: MONEY RECOVERED: $1,300 PHOTO LINK: |
NAME: David Leake ADDRESS: Green Bay St & Judith Ave San Diego, CA 92154 DESCRIPTION: Calling Out Cell Phone Repairs STORY LINK: http://www.nbcsandiego.com/news/local/sony-cell-phone-repairs-407674105.html AGE: MONEY RECOVERED: $500 PHOTO LINK: |
NAME: Diane Pal ADDRESS: College Blvd & Tamarack Ave Carlsbad, CA 92010 DESCRIPTION: Trouble Cashing In Five-Year-Old Macy's Gift Certificate STORY LINK: http://www.nbcsandiego.com/news/local/Carlsbad-Woman-Has-Trouble-Cashing-In-Macys-Certificate-From-Five-Years-Ago-413101083.html AGE: MONEY RECOVERED: $344.59 PHOTO LINK: |
NAME: Sidney Chan and Samantha Luangviseth ADDRESS: Grand Ave & Everts St San Diego, CA 92109 DESCRIPTION: Alarming Dealership Add-On STORY LINK: http://www.nbcsandiego.com/news/local/Pacific-Beach-Couple-Frustrated-Over-Alarming-Car-Deal-406659335.html AGE: MONEY RECOVERED: $695 PHOTO LINK: |
NAME: Glenn Simpson ADDRESS: University Ave & La Mesa Blvd La Mesa, CA 91942 DESCRIPTION: SDG&E Bills for Power After Power Turned Off STORY LINK: http://www.nbcsandiego.com/news/local/SDGE-Bills-Keep-Coming-Despite-Electricity-Being-Turned-Off-At-La-Mesa-Home-412605003.html AGE: MONEY RECOVERED: $143.64 PHOTO LINK: |
NAME: Cynthia Harmer ADDRESS: College Blvd & Via Cupeno Oceanside, CA 92057 DESCRIPTION: Unbundling Services Leads to Extra Charges STORY LINK: http://www.nbcsandiego.com/news/local/att-bundled-accounts-406409475.html AGE: MONEY RECOVERED: $500 PHOTO LINK: |
NAME: Ajay Chaabra ADDRESS: Sabre Springs Pkwy & Springbrook Dr San Diego, CA 92128 DESCRIPTION: Leaking Washing Machine Leads To Leaking Roof STORY LINK: http://www.nbcsandiego.com/news/local/Leaking-Samsung-Washer-Leads-To-Roof-Leak-412355003.html AGE: MONEY RECOVERED: $4,324.12 PHOTO LINK: |
NAME: Tracy Kisch ADDRESS: College Blvd & Tamarack Ave Carlsbad, CA 92010 DESCRIPTION: Old Republic AC Warranty STORY LINK: http://www.nbcsandiego.com/news/local/old-republic-home-warranty-ac-repair-403685216.html AGE: MONEY RECOVERED: $290 PHOTO LINK: |
NAME: Lori and Robert Rodgers ADDRESS: Main St & Hope St Ramona, CA 92065 DESCRIPTION: Ramona Couple Faces TV Charges They Didn't Ask For STORY LINK: http://www.nbcsandiego.com/news/local/unwanted-directv-premium-channels-411926675.html AGE: MONEY RECOVERED: $87.98 PHOTO LINK: |
NAME: Bruce Johnston ADDRESS: Lake Murray Blvd & Baltimore Dr La Mesa, CA 91942 DESCRIPTION: Double Medical Billing STORY LINK: http://www.nbcsandiego.com/news/local/quest-diagnostics-double-billing-403464186.html AGE: MONEY RECOVERED: $728 PHOTO LINK: |
NAME: Rosemary Fitzpatrick ADDRESS: San Vicente Rd & Vista Vicente Dr Ramona, CA 92065 DESCRIPTION: Foreign Phone Plan Leads to Unwanted Charges STORY LINK: http://www.nbcsandiego.com/news/local/Foreign-Phone-Plan-Leads-to-Unwanted-Charges-411703795.html AGE: MONEY RECOVERED: $287 PHOTO LINK: |
NAME: Bernadine Ernster ADDRESS: Cowles Mountain Blvd & Blue Lake Dr San Diego, CA 92119 DESCRIPTION: Missing Southwest Airlines Gift Card STORY LINK: http://www.nbcsandiego.com/news/local/Missing-Southwest-Airlines-Gift-Card-Money-411264615.html AGE: MONEY RECOVERED: $300 PHOTO LINK: |
NAME: Rose Marie Bates and Denise Foster ADDRESS: Gopher Canyon Rd & E Vista Way Vista, CA 92084 DESCRIPTION: Sliding Door Stuck for Vista Family STORY LINK: http://www.nbcsandiego.com/news/local/Sliding-Door-Project-Stuck-for-Vista-Family-410996205.html AGE: MONEY RECOVERED: $1,528 PHOTO LINK: |
NAME: Brantley Hunt ADDRESS: Grand Ave & Noyes St San Diego, CA 92109 DESCRIPTION: Delivery No-Show Leads to Turf War STORY LINK: http://www.nbcsandiego.com/news/local/UPS-Delivery-No-Show-Leads-to-Turf-War-409831175.html AGE: MONEY RECOVERED: $350 PHOTO LINK: |
NAME: Sylvia and Teofilo Reynoso ADDRESS: Calle Cristobal & Prairie Wood Dr San Diego, CA 92126 DESCRIPTION: Verizon Deal Too Good To Be True? STORY LINK: http://www.nbcsandiego.com/news/local/verizon-gift-card-promotional-deal-409598925.html AGE: MONEY RECOVERED: $400 PHOTO LINK: |
NAME: Rick and Kandy Millspaugh ADDRESS: Acton Ave & Bowdoin Rd Poway, CA 92064 DESCRIPTION: Open and Shutter Case STORY LINK: http://www.nbcsandiego.com/news/local/Poway-Couple-Wants-Refund-After-Receiving-Damaged-Shutters-413749743.html AGE: MONEY RECOVERED: $500 PHOTO LINK: |